If you have any questions about the store, check the information below, or email us at We'll get back to you within 12 hours.

RacingThePlanet Ultramarathon and 4 Deserts Ultramarathon Series

If you have any questions about the 4 Deserts Ultramarathon Series or the RacingThePlanet Ultramarathon, email us at We'll get back to you within 12 hours.

Changing or Cancelling an Order

If you need to change or cancel your order, you may do so during the checkout process only up until you enter your credit card details. Once you've hit the "Continue" button after entering your credit card details, you cannot amend your order, so send us an email right away. If you haven't hit the "Continue" button, you can easily make changes in the shopping cart. Please go Contact Us and drop us a message requesting a change to or cancellation of an order.

Contact Us

You may contact us by sending an email to You may also contact us by post at the following addresses:

#46A, 3376 Peachtree Road, N.E.
Atlanta, Georgia 30326

RacingThePlanet Limited
Unit A3, 23/F, Yardley Commercial Building
3 Connaught Road West
Sheung Wan, HONG KONG
Tel: +852 92693607


International orders may be subject to tariffs, Customs charges/duties and associated assessments.

Be aware that if you refuse a package that has been received by customs because you will not pay the tariffs or taxes, we will refund you the cost of the product after charging you for the shipping and additional fees required to return the package to us.

For more information on customs, please visit our Shipping page. 


We ship worldwide. For information on shipping costs, methods and delivery times, please visit our Shipping page. 

Payment Options

RacingThePlanet accepts: Visa, MasterCard, American Express and UnionPay.